Shipping policy
PAYMENT
We accept a vast number of payment options. All information is encrypted using SSL encryption, which prevents unauthorized access to card details. This secure payment service is provided by Shopify, Klarna or PayPal on separate gateways.
DELIVERY
We ship worldwide with a few exceptions. Please note that export orders outside EU normally attract custom duties and sales taxes to be paid before delivery to DHL.
Goods will be dispatched on regular working days, 1-2 working days after order placement. Orders to Sweden will be sent with DHL Service Point. Orders to other countries within the EU will be sent with DHL Parcel Connect. Export orders to countries outside the EU are shipped with DHL Express. All orders are delivered traceable and requires signature upon receipt. When your order leaves us you will receive a tracking information via e-mail.
Shipping depends on your location, package size and total order amount and will be calculated at checkout. For an estimate of cost and transit time, please check below:
Sweden
DHL Service Point: 100 SEK – 1-2 working days (Free over 2 000 SEK non sale items)
Pick up in our Stockholm shop: Free (bring photo ID)
Rest of EU
DHL Parcel Connect: 200 SEK – 2-5 working days (Free over 3 000 SEK non sale items)
Rest of Europe
DHL Express: 300 SEK – 1-3 working days (Free over 4 000 SEK non sale items)
Rest of the world
UPS or FedEx: 400-600 SEK – 2-6 working days
Export orders:
Please note that the shipping outside of EU normally do not include any import costs that may be due when the package reaches a country of destination or any local taxes such as VAT.
United Kingdom:
We do not presently collect VAT for orders to United Kingdom and any duties and VAT will have to be paid by the customer. This also means there is a minimum order of £135 to the UK.
Norway:
We are a VOEC registered company meaning prices and shipping include Norwegian VAT and that shipments do not attract custom fees. However, as soon as your order contain a product above the threshold 3,750 NOK (including VAT) we have to send the order outside the VOEC scheme. In this case we will deduct the VAT from your bill when fulfilling your order, and instead you must pay VAT and any custom fees yourself when the shipment goes through the Norwegian customs.
Prices are shown in SEK including Swedish VAT until your country of destination is detected or selected at checkout. Swedish VAT will always be deducted at cart and checkout for customers outside of EU after selecting you country at checkout.
NON COLLECTED PACKAGES
Non collected or refused packages that are sent in return to us by the shipper is charged by a fee of 300 SEK for administrative costs plus any return shipping fees at cost. For export orders this cost can be substantial.